Privacy Policy
QM DESIGN GROUP, INC.
Effective Date: February 16, 2026
Last Updated: February 16, 2026
1. Introduction
Welcome to qmdesigngroup.com (the “Website”). This Privacy Policy describes how QM DESIGN GROUP, INC. (“we,” “us,” “our,” or the “Firm”) collects, uses, discloses, and protects your personal information when you visit our Website or use our branding, design, and related services.
Important Notice: This Website is for informational and marketing purposes only and does not constitute legal, financial, or professional advice beyond our design and branding services. Accessing this Website or communicating with us through this Website does not create a client relationship or engagement until a separate written agreement is signed. Please do not include confidential or highly sensitive information in any communication through this Website.
Our business address is:
QM DESIGN GROUP, INC.
20726 Celedon Court
Santa Clarita, CA 91350
Phone: 661-250-9914
Email: hillary@qmdesigngroup.com
2. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you may have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), subject to applicability thresholds and exceptions under the law.
2.1 Your California Privacy Rights
Subject to applicable law and certain exceptions, you may have the right to:
Know what personal information we collect, use, disclose, and sell or share.
Access a copy of your personal information.
Request deletion of your personal information.
Request correction of inaccurate personal information.
Opt-out of the sale or sharing of your personal information (if applicable).
Limit the use and disclosure of sensitive personal information (if collected).
Not be discriminated against for exercising your privacy rights.
2.2 How to Exercise Your Rights
To exercise any applicable California privacy rights, you may submit a request by:
Email: hillary@qmdesigngroup.com
Phone: 661-250-9914
Mail: QM DESIGN GROUP, INC., 20726 Celedon Court, Santa Clarita, CA 91350
Please provide sufficient information to verify your identity and describe your request with enough detail so that we can understand and respond to it. We will respond to verifiable consumer requests within the timeframes required by applicable law and may request additional information to verify your identity.
You may designate an authorized agent to submit a request on your behalf, subject to verification requirements under California law.
If, in the future, we engage in practices that qualify as a “sale” or “sharing” of personal information under California law, you will be able to opt out using the contact methods above with “Do Not Sell/Share My Personal Information” in the subject line or body of your request.
3. Personal Information We Collect
“Personal information” means information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device.
3.1 Categories of Personal Information Collected
Because your Website is primarily informational and you do not use analytics, pixels, or other tracking tools beyond basic web hosting logs, the personal information you provide to us is generally limited and collected directly from you, such as when you contact us.
Depending on how you interact with us, we may collect the following categories:
A. Identifiers
Examples: Name, email address, postal address, telephone number.
Collected: Yes, when you contact us, request information, or engage our services.
B. Personal Information Categories (Cal. Civ. Code § 1798.80(e))
Examples: Contact details and business contact information, and billing-related information if you become a client.
Collected: Yes, from clients and prospective clients as needed to provide services and maintain records.
C. Protected Classification Characteristics
Examples: Age, gender, or similar information.
Collected: No, not intentionally and not as part of our ordinary business processes.
D. Commercial Information
Examples: Records of services purchased, considered, or inquired about; project scope and history.
Collected: Yes, from clients and prospective clients.
E. Internet or Network Activity
Examples: Basic server logs such as date and time of visit, pages requested, and general technical information logged by your hosting provider.
Collected: Limited, and only to the extent generated automatically by your Website hosting environment.
F. Geolocation Data
Examples: Approximate location derived from IP address in server logs.
Collected: Limited, only as part of standard hosting/server logs, if available.
G. Professional or Employment Information
Examples: Company name, job title, role, and industry when relevant to a project.
Collected: Yes, when you choose to provide it.
H. Inferences
Examples: General inferences about your design or branding interests based on what you ask us about (e.g., logo design, brand identity, web design).
Collected: Minimal, and only as part of understanding your project needs.
We do not intentionally collect biometric information, precise geolocation, or sensitive personal information, and we ask that you do not submit such information through the Website.
3.2 Sources of Personal Information
We collect personal information from:
Directly from you: When you email us, call us, or provide information in connection with a potential or ongoing project.
Automatically via hosting logs: When you visit the Website, basic technical information may be logged by our hosting provider (such as IP address, browser type, and pages visited) for security and operational purposes.
We do not use third-party analytics platforms, advertising pixels, or other marketing tracking tools on the Website at this time.
4. How We Use Your Personal Information
We use personal information for the following business and commercial purposes:
Providing our branding, graphic design, and related creative services.
Responding to inquiries, requests for proposals, and consultation requests.
Managing client relationships, projects, contracts, and billing.
Operating, maintaining, and securing the Website, including reviewing hosting logs for technical issues or security threats.
Maintaining business records and complying with legal, tax, and regulatory obligations.
We do not use your personal information for automated decision-making or profiling in a way that produces legal or similarly significant effects.
5. Disclosure of Personal Information
5.1 Categories of Third Parties
We may disclose personal information to the following categories of third parties for the purposes described in this Privacy Policy:
Service Providers: Website hosting providers, email service providers, and other vendors that assist in operating our business (for example, professional IT support or secure storage providers).
Professional Advisors: Accountants, auditors, lawyers, insurers, and similar advisors, as necessary for our business and compliance.
Government Entities and Law Enforcement: When required to comply with applicable laws, regulations, legal processes, or to protect our rights, property, or safety or that of others.
We require applicable service providers to use personal information only to perform services on our behalf and to protect it consistent with this Privacy Policy and applicable law.
5.2 Sale or Sharing of Personal Information
We do not sell your personal information for monetary consideration and do not use third-party advertising or analytics technologies on this Website that would qualify as a “sale” or “sharing” under California law at this time.
If our practices change in the future (for example, if we add analytics or advertising cookies), we will update this Privacy Policy and, where required, provide you with appropriate notices and choices, including any required “Do Not Sell/Share” mechanisms.
6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
For example:
Inquiries and prospective client information: Generally retained for up to 7 years for business records, follow-up, and potential future collaboration.
Client records, project files, and billing information: Generally retained for at least 7 years after the end of the client relationship or longer if required for legal, tax, or business purposes.
Hosting and server logs: Retained in accordance with our hosting provider’s standard practices, which may vary over time.
7. Cookies and Tracking Technologies
We do not use Google Analytics, advertising pixels, or other third-party tracking tools on this Website at this time.
However, our Website hosting provider may use strictly necessary technical cookies or similar technologies to support core functions such as security, load balancing, or session management.
You can typically control cookies and similar technologies through your browser settings, including blocking or deleting them, though doing so may impact certain technical functions.
8. Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, and disclosure. These measures may include secure hosting, access controls, and routine maintenance of systems.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You provide information at your own risk.
9. Data Breach Notification
If we become aware of a data breach involving your personal information, we will comply with applicable data breach notification laws, which may include notifying you without unreasonable delay, taking into account law enforcement needs and steps to determine the scope of the breach and restore the integrity of our systems.
Notification may be provided by email, postal mail, or by prominent notice on the Website, depending on the circumstances and legal requirements.
10. Children’s Privacy
Our Website and services are directed to businesses and adults and are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to delete such information as soon as practicable. If you believe we may have collected information from or about a child under 13, please contact us at hillary@qmdesigngroup.com.
We do not knowingly sell or share personal information of consumers under 16 years of age.
11. Third-Party Websites and Links
The Website may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices, content, or terms of any third-party sites or services.
If you follow a link to another site, please review its privacy policy and terms before providing any personal information.
12. Changes to This Privacy Policy
We may update or modify this Privacy Policy from time to time. Changes will be effective when posted on this page with a revised “Effective Date” at the top.
If we make material changes that significantly affect your privacy rights, we may provide additional notice, such as by prominent posting on the Website or by email where appropriate and where we have your contact information.
Your continued use of the Website following the posting of changes means that you accept and agree to the updated Privacy Policy.
13. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, or if you wish to exercise any applicable privacy rights, please contact us at:
QM DESIGN GROUP, INC.
Attn: Privacy Officer
20726 Celedon Court
Santa Clarita, CA 91350
Phone: 661-250-9914
Email: hillary@qmdesigngroup.com
14. California “Shine the Light” Law
California Civil Code Section 1798.83 may permit California residents to request certain information about our disclosures of personal information to third parties for their direct marketing purposes.
To make such a request, please email us at hillary@qmdesigngroup.com or write to the address above with “California Shine the Light Request” in the subject line. Please include your current California address in your request. We will respond as required by applicable law and may limit responses to one request per calendar year per person.
15. Accessibility
We aim to make our Website and online information reasonably accessible to individuals with disabilities consistent with applicable laws, including the Americans with Disabilities Act (ADA) and California’s Unruh Civil Rights Act.
If you experience difficulty accessing any part of the Website or need content provided in an alternative format, please contact us at hillary@qmdesigngroup.com or 661-250-9914, and we will work with you to provide reasonable assistance.
16. Sole Statement
This Privacy Policy, as posted on qmdesigngroup.com, is the sole statement of our privacy policy with respect to this Website and supersedes any prior statements or policies. Any summaries, FAQs, or other explanatory materials are for convenience only and do not modify this Privacy Policy.